Smartphone app settings

How do I set up my smartphone?
iOS 1. Please click the link below to download our tracking app (new window will open) 2. You will need the user name and password that you...
Mon, 22 Aug, 2022 at 3:43 PM
My tracker is showing in a different location to where it is
Bulldog Trackers can provide location data based on the mobile phone networks as well as the global positioning satellites (GPS). The mobile phone network p...
Tue, 13 Feb, 2018 at 8:54 PM
My Push Notifications take a while to appear on my phone
As soon as your Bulldog Tracker is triggered to send a push notification, this alert is sent immediately from the tracker to our servers and then from our s...
Thu, 2 Aug, 2018 at 9:36 PM
An alarm / alert on my app shows a different location to my tracker
Some Bulldog Trackers will go into "sleep" mode after a pre-set time of no activity / movement. During sleep mode the GPS module in your tracker w...
Mon, 12 Feb, 2018 at 3:46 PM
I am not receiving push notifications
To receive push notifications, your tracker must be set to send push notifications and your smartphone app must be set to display them on your phone. We set...
Thu, 2 Aug, 2018 at 9:40 PM
When setting Push Notifications I get a failed message
If you get a Failed message when initially enabling / setting push notifications, simply log out of the app and back in again and set the push notifications...
Fri, 24 May, 2019 at 1:24 PM
I am unable to send a command to my tracker from my smartphone
In order to send a command to your tracker from your smartphone: 1. Your smartphone must have a data connection enabled and connected; and 2. Your trac...
Wed, 1 Aug, 2018 at 11:27 AM