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Knowledge base
Trackers
General
13
My GPS Location shows as Invalid
Will my tracker work in Europe or around the world?
Can I track more than one tracker in my app?
I think my tracker may be faulty, what shall I do?
My tracker only turns on when the ignition is on
See all 13 articles
BulldogOne
5
My BulldogOne shows a message - Alarm: External Battery On
Can I view my BulldogOne Tracker from a computer?
There are no lights flashing / showing on my BulldogOne
When I receive a push notification the time is + 1 hour
How do I purchase an Immobiliser Kit or Siren for my BulldogOne Tracker?
Smartphone app settings
7
My tracker is showing in a different location to where it is
My Push Notifications take a while to appear on my phone
An alarm / alert on my app shows a different location to my tracker
I am not receiving push notifications
When setting Push Notifications I get a failed message
See all 7 articles
Payment
3
I have been charged Pre-pay Data Usage Credit, what is it?
How do I change my credit card details?
Can I obtain a VAT Invoice?
Registration
4
How long does it take to register a tracker?
Where do I find the IMEI and SIM Serial Number (SSN)?
Where do I find the Serial Number on the BulldogOne Tracker (S/N)?
Can I register more than one tracker on a tracker account log in?
Web Browser Tracking
4
The time is wrong by 1 hour
My chosen settings are not remembered on the Bulldog Tracking website
How do I change settings in the Bulldog Tracking website?
My map isn't displaying in web tracking
TR20
4
Setting up an SOS alert
What does the SOS SMS mean?
How do I make an SOS Call?
How do I use the smartphone app for the Bulldog TR20 Tracker?
Smartphone App Reports
3
How do I playback the route my tracker has taken?
How do I view where my tracker has been parked?
How do I view how fast my tracker has travelled?
TR36
1
Where can I order additional compatible iButtons for my TR36?
Tracking Website Tutorials
7
How do I track previous journeys?
How do I track my vehicle online?
How can I find information on my vehicles parking?
How would I track all my vehicles actions?
How can I find tracking information on trips I have taken?
See all 7 articles
Smartphone App Tracking Tutorials (Android)
6
How do I view events surrounding my vehicle?
How do I view my tracking history?
How do I find information on my mileage?
How do I find information regarding parking?
How do I view old trips and where I went?
See all 6 articles
Smartphone Tracking App Tutorials (iOS)
0
Bulldog Security Products
Ordering A Key
1
How do I order a key for my Bulldog product?
General
0
Help Desk Software
by Freshdesk