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Opening Hours
1
Updated Opening Hours
Bulldog Security Products FAQ's
Ordering A Key
1
How do I order a key for my Bulldog product?
Ordering Spare Parts
1
How do I order spare parts for my Bulldog product?
General
9
How do I register my Bulldog product?
Can I have all of my Bulldog products to the same key number?
Where can I buy Bulldog products from?
Why are the lock bars now black not silver?
My lock does not work
View all 9
Centaur & Titan Wheel Clamp
4
The lock on my Titan/Centaur wheel clamp spins around.
The red cover on my Titan/Centaur wheel clamp is loose when locked.
The red cover on my Titan/Centaur will not lock in place
Titan & Centaur Wheel Clamps
Steering Wheel Locks
1
Which Steering Wheel Lock will fit my vehicle?
Euroclamp
1
What is to stop someone from taking the wheel off by undoing the nuts together with the clamp, fixing another wheel and driving off?
Hitch Locks
6
Which hitch lock fits my Caravan?
Which hitch lock fits my trailer?
My Hitch Head Handle Stays Up
The holes on my AW hitch lock do not line up when I try and fit it.
How do I know whether I need the BRC or BRCA Hitch Lock?
View all 6
Trackers
Registration
4
How long does it take to register a tracker?
Where do I find the IMEI and SIM Serial Number (SSN)?
Where do I find the Serial Number on the BulldogOne Tracker (S/N)?
Can I register more than one tracker on a tracker account log in?
General
17
My GPS Location shows as Invalid
Will my tracker work in Europe or around the world?
Can I track more than one tracker in my app?
I think my tracker may be faulty, what shall I do?
My tracker only turns on when the ignition is on
View all 17
Smartphone app settings
7
How do I set up my smartphone?
My tracker is showing in a different location to where it is
My Push Notifications take a while to appear on my phone
An alarm / alert on my app shows a different location to my tracker
I am not receiving push notifications
View all 7
BulldogOne
6
My BulldogOne shows a message - Alarm: External Battery On
Can I view my BulldogOne Tracker from a computer?
There are no lights flashing / showing on my BulldogOne
When I receive a push notification the time is + 1 hour
How do I purchase an Immobiliser Kit or Siren for my BulldogOne Tracker?
View all 6
Web Browser Tracking
5
The time is wrong by 1 hour
My chosen settings are not remembered on the Bulldog Tracking website
How do I change settings in the Bulldog Tracking website?
My map isn't displaying in web tracking
I get a pop up message advising my tracker is about to expire
TR20
4
Setting up an SOS alert
What does the SOS SMS mean?
How do I make an SOS Call?
How do I use the smartphone app for the Bulldog TR20 Tracker?
Smartphone Tracking App Tutorials (iOS)
7
How do I set up my smartphone?
How do I view events surrounding my vehicle?
How do I view my tracking History
How do I find information on my Mileage
How do I find information regarding parking
View all 7
TR35
1
Why does my TR35 tracker show offline?
Smartphone App Tracking Tutorials (Android)
7
How do I set up my smartphone
How do I find information on my mileage?
How do I view events surrounding my vehicle?
How do I view my tracking history?
How do I find information regarding parking?
View all 7
TR36
1
Where can I order additional compatible iButtons for my TR36?
Tracking Website Tutorials
7
How do I track previous journeys?
How do I track my vehicle online?
How can I find information on my vehicles parking?
How would I track all my vehicles actions?
How can I find tracking information on trips I have taken?
View all 7
Payment
4
I have been charged Pre-pay Data Usage Credit, what is it?
How do I change my credit card details?
Can I obtain a VAT Invoice?
My direct debit now collects £10 for pre-pay credit
Smartphone App Reports
3
How do I playback the route my tracker has taken?
How do I view where my tracker has been parked?
How do I view how fast my tracker has travelled?
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